For locksmiths, the Directory enables them to share information about their business and services far more freely than other, similar, websites. We allow – in fact, we encourage – links to business websites and Facebook and other social media accounts, and we insist on direct contact details being listed. That means they are able to share evidence of good reviews, pictures of work, and any other information about their business that they want to. And there are no restrictions on who can approach them, and definitely no having to pay to bid for work on top of membership fees. In addition, we have a range of discounted products and services available through our preferred partners, and are working to increase this. 

For customers, it gives them confidence that the locksmith they approach has undergone security vetting, has been properly trained and really is a trusted, local locksmith. Most people call for a locksmith at a vulnerable time, such as following a burglary, losing keys or becoming locked out of their car, home or business. We hear way too many horror stories of people waiting for hours for a supposedly local locksmith to arrive, only to find the locksmith is not local, is inexperienced and takes far longer than is needed to gain entry or make their property safe, and restore their confidence.